This Privacy Policy forms part of the General Terms and Conditions governing this Website.
VERSION 26-01-2025
MEDITERRANEO SERVICIOS DE GESTION INTEGRAL, S.A.U. – MSGI
Avenida de la Estación nº5 esc. Izq. Entlo. 1-8
03003 Alicante
Spain
Tax ID: A03415346
Telephone: (+34) 965 200 252
Email: info@msgi.es
You may contact us by any means.
This Privacy Policy is intended to provide information regarding the processing of personal data carried out by MEDITERRANEO SERVICIOS DE GESTION INTEGRAL, S.A.U. - MSGI through this website, as well as, where applicable, those processing activities linked to the provision of its services and the management of its relationships with users, clients and prospective clients, in accordance with Articles 12 and 13 of Regulation (EU) 2016/679 (GDPR).
Mediterráneo Servicios de Gestión Integral, S.A.U. is part of a corporate group composed of various companies engaged in property management activities and complementary services.
This Privacy Policy applies exclusively to personal data processing carried out by Mediterráneo Servicios de Gestión Integral, S.A.U., acting as data controller within its own scope.
Each company within the group acts as an independent controller in respect of the personal data processing it performs if consent is granted for the sending of commercial information from the other entities. Personal data are not automatically shared among the companies of the group. The corporate group includes, among others, the following entities:
The inclusion of this list is for informational purposes only and does not imply the transfer of personal data among group companies nor joint controllership, unless expressly stated otherwise.
We reserve the right to amend or update this Privacy Policy at any time.
We recommend reviewing it periodically. If you are registered and access your account or profile, you will be informed of any modifications.
Below, we detail each of our data processing activities:
We process identification, contact and financial data of property owners and community members of the homeowners' associations managed by the Controller, as well as, where applicable, legal representatives, authorised persons and other rights holders associated with the communities, as necessary for their administrative, financial and legal management.
Processing is necessary for the performance of the contractual relationship between the homeowners' association and the Controller, as well as for compliance with legal obligations, with MSGI acting as data processor on behalf of the association.
Data will be retained for the duration of the management relationship and subsequently blocked for the legally required limitation periods.
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.
For the duration of the relationship between the parties and for the statutory limitation periods derived therefrom.
We will process identification and professional contact data of suppliers and collaborators, as well as of natural persons acting on their behalf, who register in the Controller's Supplier Portal, for the purpose of managing their registration, access and participation as service providers for the homeowners' associations managed by MSGI.
The existence of a contractual or pre-contractual relationship between the parties, as well as the Controller's legitimate interest in the management, organisation and security of the Supplier Portal and in the proper provision of services to the managed communities.
Data will be retained for as long as the supplier or collaborator remains registered in the Portal and while a professional relationship exists with the Controller and, once terminated, duly blocked during the applicable statutory limitation periods.
We will process identification and professional contact data of suppliers and collaborators registered in the Portal, as well as, where applicable, the communication preferences provided, for the purpose of sending them commercial information regarding services of the Controller's group of companies.
The express consent granted by the data subject by ticking the corresponding checkbox enabled for this purpose, which may be withdrawn at any time without affecting the existing professional or contractual relationship.
Data will be retained until the data subject withdraws the consent granted for the sending of commercial communications and, once withdrawn, duly blocked during the legally established periods.
We may process your IP address, operating system or browser used, and even the duration of your visit, anonymously.
If you provide data through the contact form, you will be identified so that we can contact you where necessary.
Acceptance and consent of the data subject, granted through a voluntary action, such as when it is necessary to complete a form and click the send button. Doing so necessarily implies that you have been informed and have expressly granted consent to the content of the clause attached to said form or to the acceptance of the privacy policy.
All our forms include the symbol * in mandatory fields. If you do not provide these fields, or do not tick the privacy policy acceptance checkbox, the information cannot be submitted.
Until consent is withdrawn.
Subscription to the Newsletter is permitted via the Website if you provide an email address to which it will be sent.
We will store only your email address in our database and send periodic emails until you request to unsubscribe or we cease sending emails.
You will always have the option to unsubscribe in any communication.
Acceptance and consent of the data subject. Subscription requires ticking a checkbox and clicking the send button, which implies that you have been informed and have expressly consented to receiving the newsletter.
Until consent is withdrawn.
Express consent.
Until consent is withdrawn.
The legal bases legitimising the processing are the voluntary consent of the data subject in contacting us and, where applicable, the acceptance of a contractual relationship within the relevant social media environment. The processing of data within the Social Network will be carried out in accordance with its Privacy Policies.
We can only access or remove your data in a restricted manner by having a specific profile. We will process them for as long as you allow us by following us, being connected with us, or clicking "like", "follow" or similar buttons.
Any rectification of your data or restriction of information or publications must be carried out through the configuration of your profile or user account within the social network itself.
Likewise, we inform you that one year after receipt of your curriculum vitae, we will proceed with its secure destruction.
The legal basis is your unequivocal consent when sending us your CV.
For a minimum period of 1 year or until the withdrawal of the consent granted.
In the event that you identify yourself, we may process the following data: first name, surname, email address, telephone number, and the personal data of third parties that you provide to us in the communication.
The legal basis is compliance with a legal obligation or, failing that, the public interest.
The data will be retained for the period strictly necessary to clarify the reported facts. In any event, after six (6) months, the data provided will be anonymised, unless they are being investigated within a different legal framework.
No. As a general rule, we only process the data provided to us by the data subjects. If you provide us with third-party data, you must, beforehand, inform such persons and obtain their consent; otherwise, you hold us harmless from any liability arising from non-compliance with this requirement.
We do not process data of minors under 14 years of age. Therefore, please refrain from providing such data if you are not of that age, or, where applicable, from providing data of third parties who are under that age. MEDITERRANEO SERVICIOS DE GESTION INTEGRAL, S.A.U. - MSGI shall not be liable for any breach of this provision.
You can rest assured: we have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all technical means and measures available to us in accordance with the state of the art in order to prevent loss, misuse, alteration, unauthorised access and theft of Personal Data.
Your data will not be disclosed to third parties, except where required by law. In particular, they will be disclosed to the Spanish State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the performance of the agreement.
In the event of a purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be disclosed to such platform or processed within its environment, always with maximum security.
Upon our instruction, the web development and maintenance company and the web hosting provider will have access to our website. They will have executed a service provision agreement obliging them to maintain the same level of privacy as we do.
If you modify any data, we would appreciate it if you inform us in order to keep them up to date.
It depends on the right, but in any case no later than one month from your request, and two months if the matter is very complex and we notify you that we need more time.
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